Crisis Communication Frameworks and Models: Approach with an Intercultural Communication Dimension

E. Nezih ORHONa

aAnadolu University Faculty of Communication Sciences, Eskişehir, Türkiye

ABSTRACT
The common approaches that needs to be followed and planned in different processes in crises are often based on generally determined principles. When it comes to crisis-related communication, many variables come into play, as people are at the center and are involved in different cultural variables and contexts. It is a necessity to approach crisis communication with certain models and frameworks and models, taking into account different intercultural dimensions. The aspect of cultural diversity and cultural variables is as important as the structuring of a crisis communication and the principles of intervention.
Keywords: Crisis communication; intercultural; communication; health

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