The Importance of Reliable Data in Health Crises Management and Online Survey Applications

İsmail KARAKAYAa , Esra GÜLTEKİN KOÇb

aGazi University Faculty of Education, Department of Educational Sciences, Division of Assesment and Evaluation in Education, Ankara, Türkiye
bGazi University Faculty of Medicine, Department of Public Health, Ankara, Türkiye

ABSTRACT
Effective crisis management in health emergencies demands reliable information dissemination. In this review, we explore the pivotal role of reliable information in health crisis management, focusing on the utilization of online surveys as a critical tool for data collection and analysis. We discuss how health crises, including the recent COVID-19 pandemic, underscore the importance of timely and accurate information to guide interventions and mitigate adverse impacts. Online surveys offer unique advantages in crisis management by enabling rapid data collection and insights into public perceptions, behaviors, and resource needs. However, challenges such as sampling bias, self-selection bias, and response bias necessitate careful consideration to ensure the validity and reliability of survey findings. Despite these challenges, leveraging online surveys effectively can enhance crisis response efforts and inform evidence-based strategies for future health emergencies. Rigorous methodological approaches and ethical standards are essential for maximizing the utility of online surveys in health crisis management.
Keywords: Public health; surveys and questionnaires; methods

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